Ensure compliance with regulations, legislation and other applicable requirements subscribed to by the company relating to the Quality, Food Safety, Environment, Occupational Safety and Health and Energy Management System.

Promote continuous improvement throughout the value chain, with a particular focus on risk analysis and opportunities resulting from the Super Bock Group’s operations and context, in line with the Organisation’s objectives.

Ensure the adoption of best management practices, ensuring that employees understand their responsibilities and have access to the information and resources necessary for continuous training.

Monitor, evaluate and periodically review the objectives and goals associated with Quality, Food Safety, Environment, Occupational Safety and Health and Energy, ensuring the sharing of the results to employees, in order to boost continuous improvement in the organisation’s performance.

Establish relationships of trust and transparency with all of the company’s customers and stakeholders, with a view to identifying and satisfying their needs and requirements; acting based on high levels of discipline and quality.

Adopt the processing of complaints as an essential tool for identifying and preventing potential reasons for dissatisfaction.

Promote the implementation of good food quality and safety practices, in order to obtain products of recognised quality and excellence, ensuring the consumer’s trust.

Internally promote a culture of "getting it right the first time".

Develop and implement methods for analysing causes, aiming at ensuring correct problem resolution.

Ensure that the Super Bock Group develops and implements innovative projects efficiently and with the greatest possible impact in the market.

Ensure Governance and optimisation of the Innovation Process, balancing the need for structure with the required agility.

Lead pipeline development and Innovation Strategies that guarantee the company’s growth in the medium and long term. Allow the Super Bock Group to allocate resources strategically, better managing risk.

Promote the protection of the environment, preventing pollution, using measures for mitigating the environmental impacts of the company’s activities.

Support the environmental effectiveness of processes/products and the acquisition of energy-efficient material and services. Promote the rational use of water and energy consumption and the integration of environmental and energy criteria in selecting suppliers.

With these measures, we wish to improve the company’s environmental and energy performance, thus minimising the effects of climate change.

Make safety and health a priority.

Promote a culture of anticipation and prevention of accidents and occupational diseases.

Ensure the presence of safe workplaces, systems and working practices that minimise the occurrence and severity of occupational and professional diseases.

Ensure the prevention of Legionella in all facilities, supported by an identification and risk assessment at all possible points of proliferation and dissemination of Legionella, ensuring effective management of control measures as well as periodic monitoring in an accredited laboratory.